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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Aranxa Sanchez

March 8, 2023

5  out of  5 rating by Aranxa Sanchez
"I have been a long term customer of this agency because of the assistance and service I get from the agent and the staff. Evelyn and Carmen are always willing to help and look out for me and family without even telling them. They are always happy to help and assist with any of my insurance needs. I trust this agency with my auto, home, life insurance and even mutual fund. They do everything, and glad I have it all in one place."

Carlos Gonzales

March 8, 2023

5  out of  5 rating by Carlos Gonzales
"We have been with Tomas and his crew for years! Always there when we need them. We always appreciate the fast response! It's true...Like a good neighbor, State Farm IS there!"

oscar Garcia

March 6, 2023

5  out of  5 rating by oscar Garcia
"Always very helpful and friendly"

Sara Macias

March 3, 2023

5  out of  5 rating by Sara Macias
"Thank you for making it so easy to do business with y’all. We always appreciate the prompt responses and resolutions to all of our concerns when it comes to our insurance needs."

Purple Walrus

February 27, 2023

5  out of  5 rating by Purple Walrus
"I have been with State Farm for many years now and the only reason I have not gone anywhere else is because of the excellent service I have received from Thomas Casillas and his awesome staff. Thanks Evelyn for all your help and attention you provide to me and my Wife."

Martha Orrantia

February 15, 2023

5  out of  5 rating by Martha Orrantia
"Thank you so much for your professionalism your understanding and caring and help Carmen and Evelyn."

Arely Campos

February 15, 2023

5  out of  5 rating by Arely Campos
"Truly the best customer service I have experienced when it comes to insurance. Carmen and Evelyn are always such a pleasure and answer all my questions."

Avae Acosta

February 9, 2023

5  out of  5 rating by Avae Acosta
"Wonderful customer service! They make the process very efficient and easy going, highly recommend!"

Sun City Shredding

January 28, 2023

5  out of  5 rating by Sun City Shredding
"Tomas has insured our vehicles for years. The customer service is great!"

Celina Rodriguez

January 26, 2023

5  out of  5 rating by Celina Rodriguez
"Evelyn is always willing to help & take care of anything we need. Quick & efficient!"

Monica Reta

January 20, 2023

5  out of  5 rating by Monica Reta
"Tomas and his staff have always been great and always willing to help in any way possible. Thank you all for the excellent service."

Alma Gutierrez

October 24, 2022

5  out of  5 rating by Alma Gutierrez
"Evelyn is AMAZING! Always willing to help and going above and beyond."

Karl Mueller

October 15, 2022

5  out of  5 rating by Karl Mueller
"Thank you so much Evelyn for helping me get my insurance set up. I love it. Never have any issues and anyone that needs insurance has to go see you ! You answered all my questions. Thank you !"

Tony Hinojosa

October 14, 2022

5  out of  5 rating by Tony Hinojosa
"Always very helpful with all our needs."

Claudia Sanchez

October 14, 2022

5  out of  5 rating by Claudia Sanchez
"Tomas and his staff are 150% at your service. Evelyn’s customer service is phenomenal! My only regret is not switching over to them sooner! Highly recommend to El Paso families."


October 14, 2022

5  out of  5 rating by Francis
"A short letter to those looking for a great State Farm team. Yes, talk to their staff. Always amazing."


June 24, 2022

5  out of  5 rating by DAISY MARISCAL
"Evelyn is my go to girl ! She is so polite and efficient. This place is excellent overall."

LMendoza Mendoza

May 4, 2022

5  out of  5 rating by LMendoza Mendoza
"(Translated by Google) Good service (Original) Buen servicio"

christian moreno

February 25, 2022

5  out of  5 rating by christian moreno
"The staff of Tomas Casillas does a phenomenal job at ensuring my family and i receive the highest quality plan for our needs! Evelyn Martinez, in particular, is amazing at making sure I understand any and every plan that fits my needs, and that I leave content knowing I made the right choice! Overall a great performance from this team!"

Michelle Burris

February 25, 2022

5  out of  5 rating by Michelle Burris
"I have been with State Farm for 32 years. I have always received excellent service and great rates. I recommend his agency 100%"

Captain Pagan

February 25, 2022

5  out of  5 rating by Captain Pagan
"Was helped by Evelyn Martinez. She was very knowledgeable and helpful . I highly recommend coming here for your insurance."

Eugene Craig

January 13, 2022

5  out of  5 rating by Eugene Craig
"Best service I have received since moving to El Paso."

Waketha Jolley

November 4, 2021

5  out of  5 rating by Waketha Jolley
"We have been with them for over 3 years and have been very pleased with their level of service and kindness. They have consistently offered affordable products. I would gladly recommend them to anyone looking for insurance."

Mona Licon

June 26, 2021

5  out of  5 rating by Mona Licon
"Great rates fast service great workers"

Nicci Nicol

June 15, 2021

5  out of  5 rating by Nicci Nicol
"I have had been with Tomas Casillas agency for YEARS. The staff is super friendly and so very helpful. Always helping find the best prices and coverage for myself and my 4 boys (which almost all of them are now driving). I highly recommend Tomas Casillas Agency to anyone and everyone!"